Besign Thinking: A simple framework for incorporating “Design Thinking” into...
Ever since I got introduced to the concept of Design Thinking, I had this feeling that this could be a game changer for how we do our business innovations. In a nutshell, because it starts with the...
View ArticleDo Your Service Speak Different Cultures ?
Figure 1 – Multicultural faces, source: http://geoffallan.blogspot.com/2009_04_01_archive.html Hello, Culture! The cross-cultural issues in service was my first elective course with in my Service...
View ArticleDesign Thinking For Business Innovation
Innovation has always be seen as a myth, where genius is the main ingredient for it. Unfortunately this is not the reality! Innovation can be a systematic process. The key to successful innovations is...
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